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Prescriptions

Repeat Prescriptions Information

The easiest way to order your repeat prescription is online.

This makes it much easier for patients with on-the-day clinical needs to get through to the practice to speak to a Doctor or a nurse. You can still drop your order off in person at the Surgery, or at Barton Post Office, but the quickest, and safest, way to order your medication is online via the NHS app or through SystmOnline

To register for SystmOnline, you will need a unique username and password which must be collected in person. To register for the NHS app, download it onto your smart-device, and follow the steps.

If you don't already have a username and password, or if you think you might have but don't know what it is, ask a member of practice staff who can get you set up, or re-set your password. We will give you a unique username and password, which must be collected in person with a form of ID.

Click to go to the SystmOnline home page, where you can log in to your online account to request repeat medication, make GP appointments, or cancel existing appointments.

The other ways of requesting a repeat prescription are as follows:

  • placing your white repeat prescription form into dispensary or the surgery letter box out of hours or by post. Please tick the appropriate box for the items you require
  • by phone (01325 374332) between the hours of 1400-1600

Please note 2 working days notice is required for repeat prescription requests, and 7 days for medication in dosset boxes/blister packs. Oders placed after 4pm will be considered as having been ordered the following day. For any prescription that the GP hasn't issued from an appointment, that is not on your repeat list, this will require THREE FULL WORKING DAYS to process.

 

 

Medication Reviews

You will be asked to speak to or see a Doctor at least once a year to review your regular medications.

Prescription Charges and Exemptions

The NHS prescription charge is a flat rate which is charged per-item. If you are obtaining more than one drug on a monthly basis then it may be beneficial for you to purchase a prescription prepayment certificate (PPC). Please see our dispensing staff for more information or contact the telephone advice and order line 0845 850 0030

If you are exempt from paying the prescription charge you will be asked to provide proof when collecting your prescription.

Ramipril Recall - Batch Alert

The Medicines and Healthcare products Regulation Agency have asked us to contact all patients who were prescribed Ramipril 10mg Capsules between 13/4/25 and 16/4/2026. This is because some cartons of Ramipril 10mg Capsules, manufactured by Crescent Pharma Limited, may contain blister strips of Ramipril 5 mg Capsule.

All packs from the impacted batch of Ramipril 10 mg Capsule, (Batch Number GR174091) are being recalled as a precautionary measure.

If you were prescribed Ramipril 10 mg Capsules and have received the impacted product batch (Batch Number GR174091) please check that the carton contains the correct medication. The batch number and expiry date information can be found on outer carton.

  • If the carton contains blister strips that are labelled and contain Ramipril 5 mg capsule, contact your dispensing pharmacy in the first instance. If the carton contains blister strips that are labelled and contain Ramipril 10 mg Capsules, you do not need to take further action.
  • If you are unsure or have any questions, please seek advice from the dispensary or other healthcare professionals responsible for your care.

Please take the leaflet that came with your medicine and any remaining capsules with you to your pharmacy or GP practice.

Both strengths are used to treat high blood pressure, heart failure and kidney disease. Any possible impact of a lower dose of ramipril is expected to be gradual rather than immediate or life threatening.

For reference, the description of the products are as follows:

  • Ramipril 10 mg Capsules: Capsules are light grey and dark green capsules, marked with “R” on the cap and “10” on the body.
  • Ramipril 5mg Capsule: Capsules are light grey and green gelatin capsules, marked with “R” on the cap and “5” on the body.

Patients who experience adverse reactions or have any questions about the medication should seek medical attention. Any suspected adverse reactions should also be reported via the MHRA Yellow Card scheme.